How To Enjoy The Process

For a long time, it was “you’re welcome.” This indicates that you put in some effort and you’re willing to do it again on request.

Recently “no problem” has become more common. This implies that the effort could have been a huge hassle, but this time, it was okay.

For people who are choosing to do the work of hospitality and connection, though, the... See more

I wish when I was at my previous startups I had focused more on building and less on winning. Sure, I may not have done exactly what I had thought I wanted, but finding ways to love the process would’ve allowed for better outcomes anyway. What we want is such an abstract idea, built on a foundation of shifting sand, that it is pointless to try to... See more

We get excited about our smart idea; we race it to market; we expect the cavalry to arrive and make this easier. But the reality is that doing a handstand “takes about six months of daily practice. If you think you should be able to do it in two weeks, you’re just going to end up quitting”—or, for the founders who endure, end up surprised by how... See more

If not things like money, awards, honors, prizes, and medals—what should we strive for? “When we were writing Good Will Hunting ,” Matt Damon said, “Ben [Affleck] and I always talked about just wanting to love it. We would say, ‘If it’s just a tape on our mantel that no one ever watches, we want to love it.’ We kind of stumbled into a very wise... See more

If you’re efficient, you’re doing it the wrong way. The right way is the hard way. The show was successful because I micromanaged it—every word, every line, every take, every edit, every casting. That’s my way of life.