conflicts
instead of seeing arguments as winner-take-all debates, approach them as collaborative learning experiences.
Big Think • 3 Brilliant Critical Thinking Tools Used by Daniel Dennett
The instinct to avoid conflict is an instinct that is natural and useful - if the tribe didn't like you, you wouldn't get food. However, conflict avoidance is also a form of dishonesty, the most common form in business. I'm talking about leaders who fail to create a team environment where conflict avoidance is mitigated. "This isn't working."
Linkedin • Conflict Avoidance is Dishonesty
Conflict can be seen as something that is bad, or as a teaching moment.
Rebecca Anne Bailey • Easy To Love, Difficult To Discipline: The 7 Basic Skills For Turning Conflict
the great benefit of using the conflict resolution diagram: finding win-win solutions.
Conflict Resolution Diagram
Rather than viewing conflict as a threat, the transformative view sees conflict as a valuable opportunity to grow and increases our understanding of ourselves and others. Conflict helps us stop, assess and take notice.
John Paul Lederach • Conflict Transformation
Conflict at work is often due to a person’s feeling defensive out of a fear of losing face. To prove himself he sets certain goals for how others should treat him, and then expects rigidly that others will fulfill those expectations. This rarely happens as planned, however, because others also have an agenda for their own rigid goals to be
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