Quality is so rare generally that people are often surprised by it.
Quality rarely happens as an accident, it usually means someone is willing to go further building something that necessarily. At least, someone has to be motivated and allowed to do it, not forced to solely focus on some measurements.
Quality, brand and culture are some of those... See more
If Apple was a democracy (aka customers don’t know what they want. or greatness requires a certain degree of dictatorship)
Intellectually, we know details and small differences matter. We can see the slight differences between two products that look similar on the surface but one is merely functional and the other is delightful. We can hear the differences between two orchestras playing the same notes, yet one rendition makes you yawn, and the other gives you... See more
The best reason to not cut corners:
If you didn't get the response you were hoping for, how can you know if it was because your idea was bad vs. you cut corners?
My philosophy re startup speed has completely changed over the last few years.
I grew up at Uber, professionally, which held speed as the absolute, ultimate goal.
Now, I still value speed, but hold quality as the binding constraint.
agree w/this point. speed gets less important the more competitive your market is. when the market is already full of crap you really need to rise above the rest