Quality is so rare generally that people are often surprised by it.
Quality rarely happens as an accident, it usually means someone is willing to go further building something that necessarily. At least, someone has to be motivated and allowed to do it, not forced to solely focus on some measurements.
Quality, brand and culture are some of those... See more
Intellectually, we know details and small differences matter. We can see the slight differences between two products that look similar on the surface but one is merely functional and the other is delightful. We can hear the differences between two orchestras playing the same notes, yet one rendition makes you yawn, and the other gives you... See more
One of the best ideas I learned from Kobe Bryant:
“Don’t copy the what. Copy the how”
Kobe would study greatness in any domain. Sports, music, business, art, whatever.
This is why:
“No matter what discipline you are in, there’s a... See more