All these books, there is the decision you can make to compromise on the quality of your product or take a shortcut or do something you would never dare do it. I just read the biography of the guy that started In-N-Out. Compared to his contemporaries, the McDonald's and Carl's Junior and all this explosion of fast food that was happening at that... See more
"Every product in the world, the quality at the end of the day is simply a reflection of how much the people who created it gave a shit about the product."