Future of Trust
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Future of Trust
Craig Newmark of Craigslist Has a New Mission: Saving Democracy
Alexandra Tremayne-Pengellyobserver.com
“I was taught that a trustworthy press is the immune system of democracy,” he said. “I could see an immune system not working, and I decided I needed to play a role.” He reached out to industry leaders like Jeff Jarvis to figure out what that role could look like. Newmark was particularly interested in how to regain public trust and fend off disinformation through good journalism, according to Jarvis, a professor at the City University of New York’s Graduate School of Journalism. “‘Trust is the new black’ was one of his lines,” he told Observer.”
Max Weber introduced a three-fold typology of legitimacy, the sentiments that get people to acquiesce to authority, especially regarding rules or commands they may dislike or disagree with.[viii] For most of human history, the most common kinds of authority have been traditional or charismatic. Traditional authority appeals to the “eternal... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
3 ways that rules have “legitimacy” - Traditional authority, charismatic authority, and legal validity / objective rationality
With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
Trust collapses at scale, but it doesn’t get rebuilt at scale. It comes back in small circles and places where the asymmetry can’t take hold. The ambient extraction economy doesn’t need to take over the world for this to matter, it just needs to drive enough people into withdrawal that your old playbooks stop working.
Jasmine Bina • Repricing the Human Experience
Without trust in the decision-maker, trust in the process breaks down, and the only important question becomes, “Who decides?”