Future of Trust
sari and
Future of Trust
Consent as infrastructure. Not buried in Terms of Service that no one reads, but built into the product itself. Opt-out by default. Clear value exchanges. The ability to leave and take your data with you. Apple did this with App Tracking Transparency when they made consent visible and revocable. Users opted out en masse because for the first time,
... See moreJasmine Bina • Repricing the Human Experience
Max Weber introduced a three-fold typology of legitimacy, the sentiments that get people to acquiesce to authority, especially regarding rules or commands they may dislike or disagree with.[viii] For most of human history, the most common kinds of authority have been traditional or charismatic. Traditional authority appeals to the “eternal... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
3 ways that rules have “legitimacy” - Traditional authority, charismatic authority, and legal validity / objective rationality
If you’re building anything that requires trust, participation, or voluntary engagement from real people, you need to decide if you’re extracting or building entry.
Jasmine Bina • Repricing the Human Experience
Book in brief - Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap - Boxes and Arrows
Boxes and Arrowsboxesandarrows.com
Without trust in the decision-maker, trust in the process breaks down, and the only important question becomes, “Who decides?”
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
BBC World Service - The Compass, Money, Money, Money, Money, money, money: Trust
Rachel Botsmanbbc.co.uk
