"If you stay at the center the chances of you catching what's going on is going to to be exponentially higher because you're not relying on third hand information"
Building a great product is a bit like marriage: if you commit your life to making it excellent over long periods of time, and earnestly care about understanding the other person (users), you’ll be surprised at what you can build.
48 smart things Sam Walton wrote in his autobiography:
1. It never occurred to me that I might lose. It was almost as if I had a right to win. Thinking like that often seems to turn into a self-fulfilling prophecy.
2. We just got after it and *stayed* after... See more