Favorite quotes
1/ Every great creator is sharing their DNA and experiences with the world. Some spread it through art, some through music - but for me, it's through product.”
2/ Jay-Z bought a pair of construction Timberland boots from me every weekend. I got to see why these different... See more
Instead of waiting for something to go wrong and then conducting a post-mortem, conduct a “pre-mortem” by imagining it went wrong then using the power of hindsight to deduce the likeliest reason it went wrong.
"I see our customers as partners in a big project, not as crops to be harvested. You can’t have a sustainable long-term relationship when you treat your customers as crops.”