Founder mentality - I'm too busy to hire. I can figure this out.
CEO mentality - I need to find the right person to figure this out.
Transition is always hard.
What do they got?
A big team, lots of money, a strong brand, seemingly unlimited resources, panache, reputation, all that. They’re established.
They’re your competitors.
You want to look away, but you see them everywhere. Their ads on your social, their name in... See more
"I see our customers as partners in a big project, not as crops to be harvested. You can’t have a sustainable long-term relationship when you treat your customers as crops.”