How might AI change user interfaces

Chat is overrated as a user experience. Good visualization, information hierarchy, copy, call to actions is underrated as a user experience. Multiply all of these effects by 10X when you have the power of an LLM involved. Start with great UX, not a chatbot.

My favorite example of truly effortless communication is a memory I have of my grandparents. At the breakfast table, my grandmother never had to ask for the butter – my grandfather always seemed to pass it to her automatically, because after 50+ years of marriage he just sensed that she was about to ask for it. It was like they were communicating t... See more

Put another way, will humans will always want to do things like scroll Instagram, but perhaps won't ever want to open TurboTax/Docusign/Concur/Foursquare/etc. again?

This will likely bring a very psychological approach to company building in software (something well-known in consumer but lesser used in enterprise), as companies will have to look at ... See more

The paradox of ChatGPT: it's both a step forward beyond GUIs, because you can ask for anything not just what’s been built as a feature with a button, but also a step back, because very quickly you have to memorise obscure incantations, like the command lines GUIs replaced.