Engineering Management
Tom So and
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“The role of top management is to give employees a sense of crisis as well as a lofty ideal” (Nonaka, 1985, p. 142). This intentional chaos, which is referred to as “creative chaos,” increases tension within the organization and focuses the attention of organizational members on defining the problem and resolving the crisis situation.
In 1993, Jensen Huang pitched a startup idea to his former boss, Wilf Corrigan. After Jensen’s pitch, Wilf said, “I have no idea what you just said. That was one of the worst pitches I’ve ever heard.” Wilf then called the renowned venture capitalist Don Valentine, and said, “Don, I’m going to send a kid over to you. He’s one of the best employees I
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Named after the economist Charles Goodhart, the principle states, “When a measure becomes a target, it ceases to be a good measure.” Measurement is only useful when it guides you and adds context to a larger picture, not when it consumes you. Each number is simply one piece of feedback in the overall system.
Incredible that this is how these folks communicate.
