emotional intelligence

the core skill of emotional literacy is paying attention to feelings in order to determine what emotions you are currently experiencing.

This may seem like a dumb question, but have you ever thought about how it is that people can feel their emotions? The answer is that they pay attention to their body. Experiencing an emotion is primarily noticeable based on bodily sensations. People don’t always consciously notice that this is what they’re doing because it’s become so automatic,... See more

The short version is that you definitely have emotions…and not understanding them makes it very hard to understand your own behaviour.

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

Mentalizing Emotions Wheel https://t.co/7F7mOdoBzf