emotional intelligence

emotions contain both wisdom and delusion, and by experiencing them without clinging on, we can integrate their wisdom and let go of the delusion.

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

Harris says we need to dispel the myth that emotional intelligence is a soft skill, she says EQ is a strength because it takes strength to master oneself, and to humble yourself enough to see another person’s perspective.