emotional intelligence

There is an effective middle ground where anger can be leveraged to make positive change. When anger’s heat burns brightest is the time to make plans

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

Harris says we need to dispel the myth that emotional intelligence is a soft skill, she says EQ is a strength because it takes strength to master oneself, and to humble yourself enough to see another person’s perspective.

This may seem like a dumb question, but have you ever thought about how it is that people can feel their emotions? The answer is that they pay attention to their body. Experiencing an emotion is primarily noticeable based on bodily sensations. People don’t always consciously notice that this is what they’re doing because it’s become so automatic,... See more