There is an effective middle ground where anger can be leveraged to make positive change. When anger’s heat burns brightest is the time to make plans
Anger can be motivating if you step back to analyze it
When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.
Employees who believe their organizations, and especially their managers, are empathic... See more
The most competent people I know are pretty good at basically anything they put their minds to, because they just design a process and run it. I think this is largely mental and emotional—the hardest part isn’t figuring out the steps, it’s enduring the psychological discomfort of doing them and then adapting.
Difficult work is often difficult precisely because it involves tolerating some emotional discomfort and doing the work anyway. If your emotional endurance is low, you won’t be able to follow-through on (or sometimes even start) much of the most important work of your life.
Harris says we need to dispel the myth that emotional intelligence is a soft skill, she says EQ is a strength because it takes strength to master oneself, and to humble yourself enough to see another person’s perspective.