emotional intelligence

What you are trying to do in learning emotional literacy is to begin to understand this mapping of physical sensations in your body to predispositions towards particular classes of behaviour.

Just get good at paying attention to bodily sensations. It might help to actually try saying things out loud, or writing them down, just going through a list of everything you notice about how your body feels right now. What you will tend to notice over time is that there are certain characteristic familiar patterns of how you are feeling.

Schools are good at teaching and measuring intelligence, so that’s what people tend to value and aspire to. But in almost any field, smarts is what gets rewarded long term.

You cannot measure empathy like you can SAT scores, so it’s not surprising that one is given more weight on resumes. But who is more likely to succeed in life – a person whose... See more

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more