emotional intelligence

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

When we feel stressed, anxious, irritated, or angry, one of the things that happens to the mind is that it shrinks down and zooms in on the challenge at hand—the stressful moment, the emotion we don’t want to feel. There’s a researcher, Andrew Huberman at Stanford, who calls this “the soda straw view” of the mind. This is the view of stress. When

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A leading indicator of personal growth is how curious you are able to be with all your emotions - especially the ones you weren't allowed to feel as a kid.

Let’s say someone has both a high-functioning theory of mind and an overflowing well of compassion. What then? Well, this is what Hoffman calls “empathic over-arousal.” A person will feel so worn down by the intensity of other people’s emotions that it wears them down — it turns their distress into my actual distress. This might not seem like a bad... See more