When facts are few, persuading the ignorant is relatively easy. But information abundance, already characteristic of early modern societies, engenders a degree of skepticism: The more there is to know, the more likely we feel that truth is elusive. Information super-abundance, or the condition of “digital plenitude,” as media scholar Jay David... See more
Above all, people need agency. They need to feel in control. Sometimes, that means designing for subversive behavior. I mean, isn't the most fun often had when you're breaking rules? But this is enormously difficult in software, where you must design almost everythingfrom scratch. Unlike life, you don't get a common repertoire of actions for free –... See more
One woman described the world today as “scam or be scammed” — a phrase that got murmurs of agreement. As people talked about their jobs, school, AI, and clout-chasing, the scam or be scammed idea kept returning