dreaming of a better internet

Above all, people need agency. They need to feel in control. Sometimes, that means designing for subversive behavior. I mean, isn't the most fun often had when you're breaking rules? But this is enormously difficult in software, where you must design almost everythingfrom scratch. Unlike life, you don't get a common repertoire of actions for free –... See more

An epic battle between the growth PM, the revenue PM, and legal.

for nearly fourteen years afterwards, I stared at a smartphone every single day. Five thousand days, all in all. I can’t think of anything else I’ve done with the same level of commitment. There have been days where I’ve had nothing to eat or drink and there have been nights when I didn’t sleep. But until very recently, I never once went... See more

I am going to make the argument that the predominant form of the social web — that amalgam of blogging, Twitter, Facebook, forums, Reddit, Instagram — is an impoverished model for learning and research and that our survival as a species depends on us getting past the sweet, salty fat of “the web as conversation” and on to something more timeless,... See more