Delivering Feedback
sari and
Delivering Feedback
There's a great quote that Nick Saban said. He said that average players want to be left alone. Good players want to be coached, and great players want to be told the truth. Michael had a giant ego and a giant drive, but he would run up to the coach and tell me what I need to get better at.
Patrick O'Shaughnessy • Passion & Pain
- #fyi — had a thought, no real hill to die on.
- #suggestion — there’s a hill, I’m not going to die on it. But this is what I would do if I were you.
- #recommendation — I’m climbing the hill, I won’t die on it. But I’ve thought about this a lot, and don’t ignore the feedback.
- #plea — I don’t like dying on hills and that’s not really what we do, but this i
Lane Shackleton • Flashtags
an excellent framework/ritual for product leaders when delivering feedback, via Dharmesh Shah (hubspot CEO).
“Better to get your dopamine from improving your ideas than having them validated. “ – Nat Friedman
Morgan Housel • Smart Things Smart People Said
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes: Negot
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#Hamilten #Hamiltuesday Stephen Sondheim would have been 95 years old this Saturday. He was our art form’s greatest writer and our greatest encourager. When we first met in 2009, he told me to keep him updated on my progress with Hamilton, and I did, via dozens of emails and drinks at his townhouse over the years. Above is just one exchange from 2014, after sending him the first draft of Act 2. “Variety, variety, variety.” The last image is his email from opening night of Hamilton at @publictheaterny. I treasure it and I miss him very much.
instagram.comWhat a way to deliver feedback!!!
Feedback is ineffective if it does NOT result in the other person taking action in a way they or you feel good about.
As the remixed Dostoevsky quote goes, All effective feedback is alike; each piece of ineffective feedback is ineffective in its own way.
Ineffective feedback is feedback the other person…
…already knew, so they don’t do anything differ... See more
As the remixed Dostoevsky quote goes, All effective feedback is alike; each piece of ineffective feedback is ineffective in its own way.
Ineffective feedback is feedback the other person…
…already knew, so they don’t do anything differ... See more
When delivering tough feedback, use this framework:
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during f... See more
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during f... See more