Delivering Feedback
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Delivering Feedback
Most people suck at giving feedback.
Here’s a framework for feedback that creates behavior change:
Wes Kaotwitter.com
Being nice is all about making the other person feel good. Being kind is about providing them with what they actually need. Nice is about feelings. Kindness is about concrete help. And if you want to do great work together, you should aim to be kind rather than nice.
“Better to get your dopamine from improving your ideas than having them validated. “ – Nat Friedman
Morgan Housel • Smart Things Smart People Said
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes:
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