Delivering Feedback
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Delivering Feedback
The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
Ben Horowitz • 12 highlights
amazon.com
#Hamilten #Hamiltuesday Stephen Sondheim would have been 95 years old this Saturday. He was our art form’s greatest writer and our greatest encourager. When we first met in 2009, he told me to keep him updated on my progress with Hamilton, and I did, via dozens of emails and drinks at his townhouse over the years. Above is just one exchange from 2014, after sending him the first draft of Act 2. “Variety, variety, variety.” The last image is his email from opening night of Hamilton at @publictheaterny. I treasure it and I miss him very much.
instagram.comWhat a way to deliver feedback!!!
Instead of telling people what I think of a proposal, a product, a feature, whatever, I ask them instead what they think. Were they thrilled with it? Absolutely love it? Most of the time I would hear, “It's okay,” or “It's not bad.” They would surmise from my facial expression that this wasn't the answer I was looking for. Come back when you are bu... See more
Frank Slootman • Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity
There's a great quote that Nick Saban said. He said that average players want to be left alone. Good players want to be coached, and great players want to be told the truth. Michael had a giant ego and a giant drive, but he would run up to the coach and tell me what I need to get better at.
Patrick O'Shaughnessy • Passion & Pain
- #fyi — had a thought, no real hill to die on.
- #suggestion — there’s a hill, I’m not going to die on it. But this is what I would do if I were you.
- #recommendation — I’m climbing the hill, I won’t die on it. But I’ve thought about this a lot, and don’t ignore the feedback.
- #plea — I don’t like dying on hills and that’s not really what we do, but this i
Lane Shackleton • Flashtags
an excellent framework/ritual for product leaders when delivering feedback, via Dharmesh Shah (hubspot CEO).
The most important ingredient for giving effective feedback is care for the other person.
Your intent must to be genuinely help the other person. You must see and validate them, and thus want what’s best for them. If you go into giving feedback with a kind of I mantra in your head—I want to sound smart, I want them to like me, I give them a piece of... See more
Your intent must to be genuinely help the other person. You must see and validate them, and thus want what’s best for them. If you go into giving feedback with a kind of I mantra in your head—I want to sound smart, I want them to like me, I give them a piece of... See more
