Culture

“Just because a few regulars love an employee doesn’t mean they should be allowed to erode the foundation of everything you’re trying to build”

Unreasonable Hospitality- Will Guidara

“Service is black and white; hospitality is color”

Unreasonable Hospitality - Will Guidara

« The way we are conditioned to see the world in our own culture seems so completely obvious and commonplace that it is difficult to imagine that another culture might do things differently. It’s is only when you start to identify what is typical in your culture, but different from others, that you can begin to open a dialogue of sharing, lear