What is it about fooling around while having fun that enhances creativity? By rearranging actions or thoughts, play generates novel ways of dealing with the environment, most of which lead nowhere but some of which may turn out to be useful — often at a much later date. Play is also about breaking away from established patterns and combining... See more
excellent example of creativity in problem solving. the complaint is not necessarily the solution.
When you solve problems, you get customers. When you give people better stories about themselves, you build movements. When you give them something to defend, you create evangelists.