Conversations
The art and science of having effective, joyful conversations
sari and
Conversations
When delivering tough feedback, use this framework:
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Want to get someone's help?
If you don't know them well, vague asks like these are doomed to fail:
1. Will you chat with me about my career?
2. Will you be my mentor?
3. Will you give me advice on how to improve my work?
Instead,... See more
Julie Zhuotwitter.com
