Conversations
The art and science of having effective, joyful conversations
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Conversations
The Persuasion Paradox
Have you noticed that the most argumentative people rarely persuade anyone?
The most persuasive people don’t argue—they observe, listen, and ask questions.
Argue less, persuade more.
Persuasion is an art that... See more
Sahil Bloomtwitter.comThe Art of Asking: How I Learned to Stop Worrying and Let People Help
Amanda Palmer • 8 highlights
amazon.com
The secret to hard conversations? Instead of making it confrontational, make it collaborative. Here's how to flip the script:
So instead of approaching it like "Ted, you're not hitting the click-through rates," you say:
“Hey, Ted, I've noticed that we haven’t met our target clickthrough rate. How can we solve this before the end of the week? Maybe a
... See morepoeple will forget what you said, but they will not forget how you you made them feel