Conversations
The art and science of having effective, joyful conversations
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Conversations
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
In dealing with others, one truth:
If they are not loving, they are fearful.
Any moment that someone is not acting loving, they are afraid.
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes:
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Community in Capitalism
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