To account for the gaps in these solutions, many social computing systems use multiple tiers: Tier 1 is often algorithmic moderation for the most easy-to-catch problems. Tier 2 is human moderation, either paid (like Facebook) or community (like Reddit), depending on the platform.
One thing mainstream media outlets misunderstand: Substack is not one platform, it is thousands of platforms, and you get to pick which ones to be part of. And Substack has come up with a powerful way to moderate those platforms: Rather than rely on the company to hire a team of moderators, Substack democratized the process, giving full moderation ... See more