Content Moderation
thoughts on online content moderation, free speech, and related topics.
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Content Moderation
One thing mainstream media outlets misunderstand: Substack is not one platform, it is thousands of platforms, and you get to pick which ones to be part of. And Substack has come up with a powerful way to moderate those platforms: Rather than rely on the company to hire a team of moderators, Substack democratized the process, giving full moderation... See more
Elle Griffin • Substack Shouldn’t Decide What We Read
"Rather than optimizing for engagement and then trying to remove bad experiences, we should optimize more precisely for good experiences."
To account for the gaps in these solutions, many social computing systems use multiple tiers: Tier 1 is often algorithmic moderation for the most easy-to-catch problems. Tier 2 is human moderation, either paid (like Facebook) or community (like Reddit), depending on the platform.
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