Being nice is all about making the other person feel good. Being kind is about providing them with what they actually need. Nice is about feelings. Kindness is about concrete help. And if you want to do great work together, you should aim to be kind rather than nice.
Formal Structure (Hierarchy) Informal Structure (Influence) Value Creation Structure (Reputation)
I really like the approach of Netflix of 10 years ago when it was still small. They hired mature people so they could get rid of processes. Indeed, they actually tried to de-process everything. As a result, things just happened. Non-event was often mentioned and expected in Netflix at that time. Case in point, active-active regions just happened in... See more
I know the founders of an AI chip company that taped out and got working chips on their first go. They got their chip done, it’s pretty solid. Chip has great perf and is super power efficient, a solid delivery. I knew they'd nail it and they did.
The SW story is a train wreck, though. The problem basically was that they couldn’t hire any good SW... See more