Company Culture

The people who build collective power are typically individuals who have lacked traditional access to individualized power. What they know too is that collective power is, well, empowering.

Collective power is energizing.

Collective power is generative.

Collective power is engaging.

Collective power is joyful.

Collective power activates others.

Colle... See more

This is what a healthy culture feels like. Expectations were high but I knew that I had the support and environment to deliver on those expectations. I wanted to be around other people because I needed them to do great work. This is similar to what Brie Wolfson had to say about why she put up with intense demands at Stripe: “it felt good to care ab... See more

Kevin Scott, now CTO of Microsoft, would ask in candidate interviews: “What do you want your next job to be after this company?” Most of your team members realistically won’t stick with the same company forever. This is even more true as you scale to 20, then 50, then 100 team members and so on. But the best way to empower them to do good work is t... See more

Build honesty into your culture, not transparency.

“Every organization sucks, but you get to choose the ways in which your organization sucks.” – Mark Zuckerberg quoting Dan Rosensweig.

Hire for expertise, not experience. The best candidates talk about what they can do, rather than what they did.

The thing that will endure for 100 years, the way it has for most 100 year companies, is the culture. The culture is what creates the foundation for all future innovation. If you break the culture, you break the machine that creates your products.

Culture is the non-fiction story of an organization. It writes itself.