Company Culture

The people who build collective power are typically individuals who have lacked traditional access to individualized power. What they know too is that collective power is, well, empowering.

Collective power is energizing.

Collective power is generative.

Collective power is engaging.

Collective power is joyful.

Collective power activates others.

Colle... See more

If you look closely, all these problems fundamentally come from:

1. Decreased skin in the game, which reduces team alignment


2. N^2 communication, which creates need for managers and specialization, which reduces individual agency and breadth of learning


3. Reduced risk tolerance, which slows everything down

#1 and #2 are inevitable results of having more... See more

Our culture is four things: customer obsession instead of competitor obsession; willingness to think long term, with a longer investment horizon than most of our peers; eagerness to invent, which of course goes hand in hand with failure; and then, finally, taking professional pride in operational excellence.

To start with, leaders must not be afraid of their teams making mistakes. Copying from another comment: "Netflix's culture demands very strong leadership and probably works only when the company is small enough. From CEO and down, leaders in every level need to know how to set context for their teams, give enough freedom to their teams, while... See more