Our culture is four things: customer obsession instead of competitor obsession; willingness to think long term, with a longer investment horizon than most of our peers; eagerness to invent, which of course goes hand in hand with failure; and then, finally, taking professional pride in operational excellence.
this piece by Brian Armstrong got a lot of shit, but i think the underlying premise is valid. it is hard enough to try to solve one big problem, let alone to be on the hook for all the other problems plaguing the world