Community

Andy Bromberg: The wisdom of crowds is giving way to the “wisdom of communities.” In a world of ever-greater complexity, no one person can possibly make sense of all the signals and all the noise — from a single, static vantage point. A networked group is required to adapt to this new world... People are no longer being polled in isolation but... See more

Platforms like GoFundMe, reddit grief communities, mutual aid networks, real-time disaster storytelling, and global uprisings in reaction to systemic inequality are demonstrative, real world examples that connectivity breeds empathy and unity. The work of Taiwan’s digital minister Audrey Tang during the COVID-19 pandemic — quickly using the... See more

Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more