Community

Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more

Andy Bromberg: The wisdom of crowds is giving way to the “wisdom of communities.” In a world of ever-greater complexity, no one person can possibly make sense of all the signals and all the noise — from a single, static vantage point. A networked group is required to adapt to this new world... People are no longer being polled in isolation but... See more

Platforms like GoFundMe, reddit grief communities, mutual aid networks, real-time disaster storytelling, and global uprisings in reaction to systemic inequality are demonstrative, real world examples that connectivity breeds empathy and unity. The work of Taiwan’s digital minister Audrey Tang during the COVID-19 pandemic — quickly using the... See more

We don't necessarily need to constantly interact with people “around” us on the web. The sensation of being in the quiet companionship of someone else, like reading next to them in a cafe, is what we're missing. The sense of ambiently sharing space – of being co-present – while engaged in other activities is a staple of shared public spaces that

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That is to say, our social groups, tools, situations, and, more broadly, environment have always served as a cognitive extension, networking our individual minds, allowing them to spill into each other and share processing tasks as a group. It’s as though our brains are aware of their own biohardware limitations. They naturally seek to form rings... See more