Community

I don’t think technology alone can fix that. It takes people who care about other people. Caring, I think, is the one thing that cannot be outsourced or automated. We can certainly create the illusion of care, and that illusion might be better than nothing for someone who has none, but ultimately I hope everyone gets access to people who care about

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Platforms like GoFundMe, reddit grief communities, mutual aid networks, real-time disaster storytelling, and global uprisings in reaction to systemic inequality are demonstrative, real world examples that connectivity breeds empathy and unity. The work of Taiwan’s digital minister Audrey Tang during the COVID-19 pandemic — quickly using the... See more

A strong community turns casual users into devoted advocates. Create spaces where users can connect, share experiences, and help each other. This could be through online forums, local meetups, or virtual events.

Encourage user-generated content, celebrate community achievements, and facilitate peer-to-peer learning. The most successful communities

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