Community

People have all kinds of ambitions, goals, and plans, but consistently following through is the hard part. Some people are wired to make steady progress or have learned to do this well. But many people depend on external pressures and constraints, feedback, check-ins, and high stakes — financial, professional, or social — to spur them into action.

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A republic requires citizens; entertainment requires only an audience.

– Megan Garber

Interestingly, echo chambers also come with benefits, not only for their “residents,” but also for society at large. In fact, they might be essential as markers—and makers—of shared identity and values, places of belonging and comfort. Isn’t any community, by definition, an echo chamber? The House of Beautiful Business certainly is. We have no... See more

Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more