Community

Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more

Contrary to what we would like to believe, there is no such thing as a structureless group. Any group of people of whatever nature that comes together for any length of time for any purpose will inevitably structure itself in some fashion. The structure may be flexible; it may vary over time; it may evenly or unevenly distribute tasks, power and... See more

Community is the currency of the new internet and memberships is how you’ll get paid.

To spot weird signals, you need to go down rabbit holes. Follow your intuition. And remember, pursuing rabbit holes is not always an act of procrastination. Sometimes, it’s simply your mind telling you to follow your curiosity.