Communication
many discussions are actually three different conversations. There are practical, decision-making conversations that focus on What’s This Really About? There are emotional conversations, which ask How Do We Feel? And there are social conversations that explore Who Are We? We are often moving in and out of all three conversations as a dialogue unfol
... See moreCharles Duhigg • Supercommunicators - How to Unlock the Secret Language of Connection
Katherine Bodner added 25d
Ideas related to this collection