to communicate well

The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here. Rules of thumb, and general philosophy B... See more

so much of being good at interpersonal skills is literally just “keep vibing, don’t disengage, even when it gets difficult/awkward/etc”

It’s wise to slow down, to let things take time, to quiet the stories our minds tell us about another based on the small pieces we see. It’s wise to ask good questions to truly know who they are and what they mean when they say certain things, to extend grace + compassion 4/4

An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/

How to have more meaningful conversations. The Rose-Bud-Thorn Framework:

The right person isn't someone who can read your mind. Get rid of your unrealistic expectations. Learn to communicate better, with calm and maturity, not defiance and anger.

Some years back my wife and I got into the habit of asking each other ‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.

One cold email can completely change your life. Here’s how to write a great one:

Some questions to ask in your next 1:1s

This sentence has saved me hundreds of hours: “Happy to chat in this medium and we can schedule a meeting if it makes sense.”