to communicate well
musings, examples, and insights on good communication
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to communicate well
“The real art of conversation is not only to say the right thing in the right place, but, far more difficult still, to leave unsaid the wrong thing at the tempting moment.”
(Dorothy Nevill)
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.
David Brooks • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
Calling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon • Calling People Forward Instead of Out: Ten Essential Steps
The Elements of Eloquence: Secrets of the Perfect Turn of Phrase
amazon.com
The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro