to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
Understanding Social Signals: How Do We Recognize the Intentions of Others?
Jan P. De Ruiterfrontiersin.orgThe difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
an interview about instant messenger that takes place on instant messenger. the lesson is simple: writing is hard because it forces us to improve our thinking.
The School of Life: An Emotional Education: An Emotional Education
Alain de Botton • 6 highlights
amazon.com