to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The School of Life: An Emotional Education: An Emotional Education
Alain de Botton • 6 highlights
amazon.comOffering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
Very early, I had a teacher who told me, “You have to choose carefully what you want to say. You can’t just say everything is wrong. People won’t like it.” So, I praise a lot of people all the time. I say what is good. I could stand on stage and say, “You are all ignorant,” but I don’t. I say, “I don’t know either.” So, I think it’s best to avoid... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
We often raise issues of justice and equity not to advance meaningful social causes but to generate positive attention for ourselves by denigrating others. Sometimes this involves piling on—joining a Greek chorus of reproachful replies without contributing anything new—or exaggerating one’s moral outrage for dramatic value. In doing so, we dilute the impact of critical ethical issues and foreclose the possibility of productive public discourse. The goal is not to understand but to win.
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.