to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
I just got some (personally) mindblowing advice, re: a message that felt overdue:
You don't have to explain yourself.
Say, '"Thanks for your patience; it took longer than I expected to get back to you."
and then move on with it!
🤯
Sarah McManusx.comNever Split the Difference: Negotiating as if Your Life Depended on It
amazon.comAre You a Jerk, or a Liar?
usefulfictions.substack.com
Very early, I had a teacher who told me, “You have to choose carefully what you want to say. You can’t just say everything is wrong. People won’t like it.” So, I praise a lot of people all the time. I say what is good. I could stand on stage and say, “You are all ignorant,” but I don’t. I say, “I don’t know either.” So, I think it’s best to avoid... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
incredible article on communication in the design process
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
