to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The School of Life: An Emotional Education: An Emotional Education
Alain de Botton • 6 highlights
amazon.com
sari and
Understanding Social Signals: How Do We Recognize the Intentions of Others?
Jan P. De Ruiterfrontiersin.org
This sentence has saved me hundreds of hours:
“Happy to chat in this medium and we can schedule a meeting if it makes sense.”
nametwitter.com
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
“If I have a difficult thing to understand, if there’s something I think is not going to be that easy to get, I try to say it in three different ways. I think if you come in from different angles you have a better chance of getting a three-dimensional view of this difficult idea.”