to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
stumbled across in an Experimental History substack article
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
This sentence has saved me hundreds of hours:
“Happy to chat in this medium and we can schedule a meeting if it makes sense.”
nametwitter.comNever Split the Difference: Negotiating as if Your Life Depended on It
amazon.comIn 1990, a Stanford psychologist called Elizabeth Newton divided participants into two groups: Tappers and Listeners. The Tappers were asked to tap out a familiar tune (like Happy Birthday) on the table. The Listeners’ job was to guess the tune, based on the taps. As you’ll see if you try it, that’s hard. Out of 120 tapped renditions, Listeners... See more
Super practical guidance on more effective business/work communication.
Eunoia: Words that Don't Translate
eunoia.world