to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
The School of Life: An Emotional Education: An Emotional Education
Alain de Botton • 6 highlights
amazon.comWhat you allow your milieu to feed into your mind is what you will be processing. It is what will carve the pathways of your brain. This is perhaps well-understood, in theory if not in practice.
But it is equally important to consider who and what you are sending output to.
But it is equally important to consider who and what you are sending output to.
Henrik Karlsson • First We Shape Our Social Graph; Then It Shapes Us
What is my impact
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.
Alexander Jamestwitter.com
