to communicate well

There are five apology languages:

1. Expressing regret (“I feel ashamed for how I hurt you.”)

2. Accepting responsibility (“I was wrong for doing that to you.”)

3. Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)

4. Making restitution (“This is how I will make it up to you

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Very early, I had a teacher who told me, “You have to choose carefully what you want to say. You can’t just say everything is wrong. People won’t like it.” So, I praise a lot of people all the time. I say what is good. I could stand on stage and say, “You are all ignorant,” but I don’t. I say, “I don’t know either.” So, I think it’s best to avoid... See more

“If I have a difficult thing to understand, if there’s something I think is not going to be that easy to get, I try to say it in three different ways. I think if you come in from different angles you have a better chance of getting a three-dimensional view of this difficult idea.”