We often raise issues of justice and equity not to advance meaningful social causes but to generate positive attention for ourselves by denigrating others. Sometimes this involves piling on—joining a Greek chorus of reproachful replies without contributing anything new—or exaggerating one’s moral outrage for dramatic value. In doing so, we dilute the impact of critical ethical issues and foreclose the possibility of productive public discourse. The goal is not to understand but to win.
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Very few issues worthy of debate are black and white. That’s why we need to grapple with the gray areas of life, of which there are many. It’s always tempting to reduce issues to binary choices between right and wrong, good and evil, beneficial and destructive. But it’s ultimately self-defeating; binary thinking discourages complex reasoning while... See more
my sense is that people who take a long time to respond to messages, or tend to go into shame spirals about them, often put a lot of pressure on themselves to respond in a specific way