to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
sari and
Alain de Botton • 6 highlights
amazon.comThere are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you