Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
Kiwi SaaS Metrics That Matter 2023^LLJ r2.2.pdf
slideshare.net
The concept of efficiency — how much one can accomplish per unit of time (or per dollar, etc.) — requires a quantitative numerator as well as a denominator. It requires a metric. Therefore, it tells us nothing about results we cannot quantify or measure. When we gear our society around efficiency, we produce more and more of the measurable, while... See more
There is a common issue of over-optimizing the metrics in business, which can damage the whole system.
Doing the wrong thing efficiently is actually worse than doing the right thing badly.
– Rory Sutherland
From Andy Barnes:
The idea that all of the world should be measured in dollars to stockholders is actually a relatively new idea. It used to be that we thought that businesses had their purpose. Your purpose was to be making newspapers or fountain pens or whatever. And now we act as though the only purpose of a... See more
We don’t track time on site on Sublime. We also don’t track passive consumption. We only track people actively building and curating their library (which itself is not a perfect metric - because we don’t want to incentivize collecting. we want to incentivize creating with your knowledge) but is better than time on platform.
If a platform enables
... See moreValue capture occurs when an agent’s values are rich and subtle; they enter a social environment that presents simplified — typically quantified — versions of those val-ues; and those simplified articulations come to dominate their practical reasoning. Examples include becoming motivated by FitBit’s step counts, Twitter Likes and Re-tweets,... See more
PhilPapers
excellent work by C. Thi Nguyen
Overpowered Metrics Eat Underspecified Goals
ribbonfarm.com
Sacred Economics: Money, Gift, and Society in the Age of Transition
Charles Eisenstein • 5 highlights
amazon.com
aura = body