Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
From Andy Barnes:
The idea that all of the world should be measured in dollars to stockholders is actually a relatively new idea. It used to be that we thought that businesses had their purpose. Your purpose was to be making newspapers or fountain pens or whatever. And now we act as though the only purpose of a business was to enrich the people ... See more
Human pain is too abstract to be represented in spreadsheets.
Craig Mod • Offscreen Magazine Interview
Value capture occurs when an agent’s values are rich and subtle; they enter a social environment that presents simplified — typically quantified — versions of those val-ues; and those simplified articulations come to dominate their practical reasoning. Examples include becoming motivated by FitBit’s step counts, Twitter Likes and Re-tweets, citatio... See more
PhilPapers
excellent work by C. Thi Nguyen
We don’t track time on site on Sublime. We also don’t track passive consumption. We only track people actively building and curating their library (which itself is not a perfect metric - because we don’t want to incentivize collecting. we want to incentivize creating with your knowledge) but is better than time on platform.
If a platform enables yo
... See moreKiwi SaaS Metrics That Matter 2023^LLJ r2.2.pdf
slideshare.net
We believe that being data-informed comes down to internalizing a set of values. These are simple, few, yet exceedingly powerful:
- Conviction around a purpose rather than searching for meaning in numbers
- Setting verifiable goals rather than vague aspirations
- Company-wide familiarity with metrics rather than outsourcing to “data peo
Julie Zhuo • The Data-Informed Manifesto
Too Much Efficiency Makes Everything Worse: Overfitting and the Strong Version of Goodhart's Law
Jascha Sohl-Dicksteinsohl-dickstein.github.io