Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
The concept of efficiency — how much one can accomplish per unit of time (or per dollar, etc.) — requires a quantitative numerator as well as a denominator. It requires a metric. Therefore, it tells us nothing about results we cannot quantify or measure. When we gear our society around efficiency, we produce more and more of the measurable, while... See more
Building something no one else can measure
sriramk.com
Overpowered Metrics Eat Underspecified Goals
ribbonfarm.com
Kiwi SaaS Metrics That Matter 2023^LLJ r2.2.pdf
slideshare.net
How to Measure Anything: Finding the Value of Intangibles in Business
Douglas W. Hubbard • 6 highlights
amazon.comthere’s simply no way around the fact that we’re pretty fed up with a certain philosophical framework in Silicon Valley. It has many names: the growth mindset. OKRs. KPIs. Even Minimalism — the predominant aesthetic of our era. But at its core, it all comes down to one thing: the relentless optimization of everything in our world.
this mindset has... See more
this mindset has... See more
The Browser Company • Optimizing For Feelings
We don’t track time on site on Sublime. We also don’t track passive consumption. We only track people actively building and curating their library (which itself is not a perfect metric - because we don’t want to incentivize collecting. we want to incentivize creating with your knowledge) but is better than time on platform.
If a platform enables
... See moreWhich leads on to my next point. See, not only do numbers not capture what matters (love, happiness, awe, spirituality, creativity are by definition unquantifiable beyond mere surface appearances) they are also extremely open to manipulation.