Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
aura = body
The concept of efficiency — how much one can accomplish per unit of time (or per dollar, etc.) — requires a quantitative numerator as well as a denominator. It requires a metric. Therefore, it tells us nothing about results we cannot quantify or measure. When we gear our society around efficiency, we produce more and more of the measurable, while... See more
People who insist that every product decision should be metrics-driven would also have to logically admit that theirs will be the first job to get automated by AI.
Shreyas Doshix.comHuman pain is too abstract to be represented in spreadsheets.
Craig Mod • Offscreen Magazine Interview
Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
John Doerr • 8 highlights
amazon.com
There are things that can be measured. There are things that are worth measuring. But what can be measured is not always what is worth measuring; what gets measured may have no relationship to what we really want to know. The costs of measuring may be greater than the benefits. The things that get measured may draw effort away from the things we... See more