Choosing your metrics, KPIs, etc...

how to measure what matters + philosophical musings on whether the important things can be measured

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quality has no discernable metric

-miter

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Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

John Doerr • 8 highlights

amazon.com

Cover of Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

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There is a common issue of over-optimizing the metrics in business, which can damage the whole system. Doing the wrong thing efficiently is actually worse than doing the right thing badly. – Rory Sutherland

phoebe

Choosing Your North Star Metric

Lenny Rachitsky future.com

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Which leads on to my next point. See, not only do numbers not capture what matters (love, happiness, awe, spirituality, creativity are by definition unquantifiable beyond mere surface appearances) they are also extremely open to manipulation.

thomasjbevan.substack.com • The Tyranny of Numbers - By Thomas J Bevan - The Commonplace

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Building something no one else can measure

sriramk.com

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aura = body

How to Measure Anything: Finding the Value of Intangibles in Business

Douglas W. Hubbard • 6 highlights

amazon.com

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In my six years at Google, I got to observe this force up close, relentlessly killing features users loved and eroding the last vestiges of creativity and agency from our products. I know this force well, and I hate it, but I do not yet know how to fight it. I call this force the Tyranny of the Marginal User .

Simply put, companies building apps... See more

Ivan Vendrov • The Tyranny of the Marginal User

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