People who insist that every product decision should be metrics-driven would also have to logically admit that theirs will be the first job to get automated by AI.
Ted Merz, who used to be the Global Head of News Product at Bloomberg, has an insightful article about how the company's founder (Mike Bloomberg) uses metrics as a management tool. One metric that is prominently displayed around the office on TV screens is the number of Bloomberg terminals sold year-to-date.
It’s wild that some mid level PM is making design tweaks for “retention” and ends up completely tearing the entire fabric of our society into a downward spiral of gamified virtual hot people musical chairs.
“What if we added a bursting emoji heart?!” = Birthrates fall to zero