Choosing your metrics, KPIs, etc...

how to measure what matters + philosophical musings on whether the important things can be measured

Overpowered Metrics Eat Underspecified Goals

There is a common issue of over-optimizing the metrics in business, which can damage the whole system. Doing the wrong thing efficiently is actually worse than doing the right thing badly. – Rory Sutherland

phoebe

Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

John Doerr • 8 highlights

amazon.com

Cover of Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

sari

Human pain is too abstract to be represented in spreadsheets.

Craig Mod • Offscreen Magazine Interview

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Your Necessary First Step to Creating Powerful UX Metrics

Jared Spool articles.uie.com

Adam Zeiner

Finding the right metric

Ted Merz, who used to be the Global Head of News Product at Bloomberg, has an insightful article about how the company's founder (Mike Bloomberg) uses metrics as a management tool. One metric that is prominently displayed around the office on TV screens is the number of Bloomberg terminals sold year-to-date.

This single numbe... See more

andrea

It’s wild that some mid level PM is making design tweaks for “retention” and ends up completely tearing the entire fabric of our society into a downward spiral of gamified virtual hot people musical chairs. “What if we added a bursting emoji heart?!” = Birthrates fall to zero

John Fio

x.com

andrea

there’s simply no way around the fact that we’re pretty fed up with a certain philosophical framework in Silicon Valley. It has many names: the growth mindset. OKRs. KPIs. Even Minimalism — the predominant aesthetic of our era. But at its core, it all comes down to one thing: the relentless optimization of everything in our world.

this mindset has l... See more

The Browser Company • Optimizing for Feelings

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Building something no one else can measure

sriramk.com

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