Business Building
sari and
Business Building
“If you want to get to the truth about what makes us different, it’s this: We are genuinely customer-centric, we are genuinely long-term oriented, and we genuinely like to invent. Most companies are not those things. They are focused on the competitor, rather than the customer. They prefer to be close followers rather than inventors, because it’s... See more
Mike McGuiness • Tweet
My favorite part of this practice is the last question is “What are we doing wrong?”, followed by a prod similar to “No, really. Something is broken. What is the most broken thing you’ve seen?”
Bugs get filed in substantially real time where appropriate.
Patrick McKenziex.comcustomer obsession in startups
![Thumbnail of Kunal Shah: Core Human Motivations [The Knowledge Project Ep. #141]](https://149664534.v2.pressablecdn.com/wp-content/uploads/2021/12/knowledge-project-1.png)
Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
Ed Catmull • 10 highlights
amazon.com
Companies That Have Successfully Implemented Out-of-the-Box Thinking, via Rory Sutherland:
Octopus Energy
They have a software division called Kraken
They manage utilities in a much more sophisticated pricing environment, like cheaper rates for charging cars after midnight
“It’s very much about marrying supply and demand.” – Rory Sutherland
They have a