Business Building

“If you want to get to the truth about what makes us different, it’s this: We are genuinely customer-centric, we are genuinely long-term oriented, and we genuinely like to invent. Most companies are not those things. They are focused on the competitor, rather than the customer. They prefer to be close followers rather than inventors, because it’s s... See more

1) All businesses are loosely functioning disasters.

2) Operating a small business feels like a daily knife fight where you get out of bed, try not to get stabbed, get back in bed, and do it all over again.

3) Small businesses don't stay small on purpose.

4) Most companies don't make much money.

5) What money they make is almost always reinvested back ... See more

hottest companies in Silicon Valley, famous for one thing: they made an extremely boring product extremely beloved. He speaks about how «technology makes it faster to build, but harder to care.» And how real quality can only be achieved by truly valuing craft, for its own sake. «This is what craft is about — the deliberate attention put into making... See more

The single best thing I've read this year on how to improve a company. https://t.co/cUahYNEPQw