AI in the UI

Lanier points out how the chat interface - the way we interact with these AI models - is not only extremely wasteful when compared to other, simpler and less energy intensive ways of engaging, but also reinforces the illusion that the AI has an identity with whom we interact.

We're headed into a dangerous time, when our society is run on digital platforms, and UX isn't leading the way to ensure that those tools are usable.

“In the past, jobs were about muscles. Now they’re about brains, but in the future, they’ll be about the heart.”

The question becomes not "Can you design?" but "Can you see in a way nobody else does?"

If you think about it, AI has digested the entirety of human knowledge but lacks the lived experience to make it meaningful. It's like a tourist who's read every guidebook but never actually visited the country.

The best AI isn’t the one that demands attention — it’s the one that disappears into the flow of what you were trying to accomplish in the first place.