Community Engagement

There is often no compelling reason, even in online communities, to suggest people go into different rooms to discuss different topics.

In the 25 years I’ve been studying communities, the most depressing part is that people still start communities (social apps, sites, any company that lets people talk to each other) without thinking through who, exactly, is going to manage the community and how. But it would be ridiculous to start a bar without a bartender.