Community Engagement
how to engage a community
sari and
Community Engagement
Salesforce: The Customer Company
salesforce.com
To Build a Strong Community, Stop “Community Managing”, Be a Tummler Instead.
Alex Hillmandangerouslyawesome.com
Stickiness = Daily Active Users / Monthly Active Users
S = DAU/MAU
It asks, "Of the members who were active in the last 30 days, how many are active today?"
I love that it removes inactives and focuses on the depth of engagement amongst your active members.
David Spinkstwitter.comThe Power of Ritual: How to Create Meaning and Connection in Everything You Do
Casper ter Kuilegoodreads.com
Cheap and simple — a counterintuitive yet powerful community design principle
Fabian Pfortmüllermedium.com