Claudiu
@claudiu
A sparking curious mind
Claudiu
@claudiu
A sparking curious mind
Putting both hospitality and excellence on our list was a way of recognizing that success was going to come from approaching the problem of hospitality vs. excellence in the most difficult way possible: in order to succeed, we needed to be good at both. This wasn’t an either/or—it was an and. Later, I would learn that the management guru Roger
... See moreExcellence resides in quality not in quantity. The best is always few and rare: much lowers value. Even among men giants are commonly the real dwarfs. Some reckon books by the thickness, as if they were written to try the brawn more than the brain. Extent alone never rises above mediocrity: it is the misfortune of universal geniuses that in
... See moreTAKE STEPS TO ACHIEVE EXCELLENCE Here are 14 guideposts to step up your game: Raise the bar. Don’t settle for mediocrity. Be the best you can be…and then be a little better. Be your toughest critic. Before challenging others, challenge yourself. If you’re not proud, you’re not done. Be proactive. Don’t wait for a complaint to act. If you see
... See moreProducing a great result is good. Producing a great result with ease is better. Producing a great result with ease again and again is best.
Unequivocal excellence • Continually strives for perfection • Wins • Does the right thing • Compassion • Honesty and integrity • Hungry for achievement • Is enthusiastic, energetic, tenacious, and competitive • Encourages individual ability and creativity • Maintains accountability • Services the customer above all else • Works hard • Is never
... See more“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution.” — Aristotle