Carrie Heffner
@carrieh
Carrie Heffner
What kind of grownup I want to be
sashachapin.substack.com
Facing the dark
meer.com
“insights without humanity” when we just summarize rather than translating our understanding of users’ lived experience into the lived experience of what teams need to do to improve it. Maybe this is part of better strategic decision-making
Extensive qual method descriptions
Technical practice to enable flow and aid mental health in times of uncertainty
State of UXR
The thing is, you probably have all the information you need already, you just can't bring yourself to sit down and listen to it, so you just keep chain-smoking podcasts and youtube videos, never really thinking, knowing deep down that the answers you seek are in the silence you're avoiding