rather than declare a technology or institution either good or bad by its nature, we recognize instead the possibility that a technology or institution might serve useful ends until it crosses certain thresholds of scale, volume, or intensity, after which it stops serving the ends for which it was created and become, first, counterproductive and

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set of remarks Postman delivered in 1988 titled "Five Things We Need to Know About Technological Change." In it, he explores five insights about technology that every builder and user of technology needs to know:

1. All technological change is a trade-off.


2. The advantages and disadvantages of new technologies are never distributed evenly among the

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Technologies shape and are shaped by society. They are neither the problem nor the solution.