The true measure of leadership isn’t about winning every debate; it’s about ensuring that your perspective is heard and that it adds value to the conversation.
David Hoang • Making decisions happen
Can we patiently and reasonably put our disappointments into words that, more or less, enable others to see our point? Or do we internalize pain, act it out symbolically or discharge it with counterproductive rage? When other people upset us, do we feel we have the right to communicate or must we slam doors and fall silent? When the desired respons... See more
Alain de Botton • The School of Life: An Emotional Education: An Emotional Education
Figure 5.1 Dialogue (after William Isaacs).