Can we patiently and reasonably put our disappointments into words that, more or less, enable others to see our point? Or do we internalize pain, act it out symbolically or discharge it with counterproductive rage? When other people upset us, do we feel we have the right to communicate or must we slam doors and fall silent? When the desired... See more
Alain de Botton • The School of Life: An Emotional Education: An Emotional Education
When things go wrong, their approach is simple: take a step back and reassess. Clear up any confusion by revisiting the original brief, asking clarifying questions, and reopening the lines of communication. “We are all human, and misunderstandings happen; that’s fine. It’s always a learning curve about ourselves and each other.” The goal isn’t to... See more
It's Nice That • Clear communication: the silent architect of good design
The true measure of leadership isn’t about winning every debate; it’s about ensuring that your perspective is heard and that it adds value to the conversation.