Why social media can’t keep moderating content in the shadows

Online platforms aren’t transparent about their decisions—which leaves them open to claims of censorship and masks the true costs of misinformation.

Rather than hold on to technostalgia for a time when it wasn’t this bad, sometimes it is worth asking what it would take to uninvent social media, so that we can chart a course for the web we want—a web that promotes democracy, knowledge, care, and equity. Otherwise, every unexplained decision by tech companies about access to information potential... See more