Employees’ self-worth is based on both internal criteria (e.g., personal identity and self-confidence) and external criteria (e.g., college degrees, job titles and financial net worth).
greatest incentive for employee performance is affording one another the simple pleasures in life: warmth, care, thoughtfulness, appreciation and kindness.
Most workers are reasonable about what they expect to receive from their organization as long as they’re treated with respect and are given the opportunity to influence key decisions that may affect them.