What We Lose When Optimizing Community

In CAPS LOCK , Ruben Pater traces the evolution of branding from livestock to slavery to mass-produced goods. Today it has obviously gone lightyears further, grooming every part of an experience that may not even be associated with a product you can hold in your hands. He writes: “Even a well-designed brand for a museum still uses the same logic of... See more

It may be more likely to be pay-to-play. Design takes time and effort. Content creation takes time and effort. Everything that goes into a shiny digital footprint – website design, hosting, platform service subscriptions – costs money. Compare this to a random book club meet-up advertised through a single flyer made by hand and stapled to a few tel... See more

a great website and active social media presence does not mean community is being “done wrong” and we aren’t failing by wanting to know as much as we can to be comfortable. And I don’t want to pedestalize every experience with no upfront information. It is crucial to know if you can physically access a space, for example, or will be able to partici... See more

Good branding signals other things related to class and positionality – if an experience looks good, it’s because it was crafted at some point by a designer and a creative director who had the time, skills, and zeitgeist awareness to know what looks good (one of the founders of the swim club mentioned above is a graphic designer by trade, as an exa... See more

More grassroots – and possibly more impactful – efforts feel less trustworthy. There is a community fridge in my city that has existed since 2021 and has a basic social media presence. But it isn’t updated often, and I find myself having a “huh maybe they’re not active anymore” assumption even though a) they posted 2 months ago and b) I could simpl... See more

Design takes time and effort. Content creation takes time and effort. Everything that goes into a shiny digital footprint – website design, hosting, platform service subscriptions – costs money. Compare this to a random book club meet-up advertised through a single flyer made by hand and stapled to a few telephone poles. On the other side of all th... See more

We lose the feeling that comes with a little mystery and a healthy amount of risk. When we don’t know exactly what’s going to happen, you know what happens? We get to be surprised. Our anticipation builds in the not knowing – better get there early to figure out getting in, ask others if it’s their first time, scan a pamphlet for clues or read seat... See more

These are the run clubs and swim clubs with very robustly branded websites for some reason, websites that greet you with full-width videos of delighted people being very sweaty together. New ventures for “group conversation” or exclusive social spaces or curated clubs with sign-up flows and membership levels that evoke the rigor of a bank account r... See more