The thing is, once it's clear what to do, the technical parts may be challenging, but they're pretty much achievable. What's really complicated is everything that happens before that. Before there's a working piece of software, a bunch of people need to communicate through different languages, since there are only humans in between the customer and... See more

Anyone who’s spent a few months at a sizable tech company can tell you that a lot of software seems to exist primarily because companies have hired people to write and maintain them. In some ways, the software serves not the business, but the people who have written it, and then those who need to maintain it. This is stupid, but also very, very... See more