What Got You Here Won't Get You There

someone offers a less-than-brilliant idea in a meeting, don’t criticize it. Say nothing. When someone challenges one of your decisions, don’t argue with them or make excuses. Quietly consider it and say nothing. When someone makes a helpful suggestion, don’t remind them that you already knew that. Thank them and say nothing. This is not a semantic

People who believe they can succeed see opportunities where others see threats.

If you press people to identify the motives behind their self-interest it usually boils down to four items: money, power, status, and popularity.

You failed to appreciate that every successful project goes through seven phases: The first is assessing the situation; the second is isolating the problem; the third is formulating. But there are three more phases before you get to the seventh, implementation. Unfortunately, a lot of people don’t pay close attention to phases four, five, and six—t

the higher up you go in the organization, the more you need to make other people winners and not make it about winning yourself.

When

The more you subsume your desire to shine, the more you will shine in the other person’s eyes.

Stop trying to change people who don’t think they have a problem.

it’s not appropriate to pass judgment when we specifically ask people to voice their opinions about us. In those moments when other people have passed judgment on advice they have solicited from me, my first thought is, “Who died and made you the Critic in Chief?” This is true even if you ask a question and agree with the answer. Consciously or not