We All Need to Be Conflict Mediators
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We All Need to Be Conflict Mediators
As conflict emerges, we stop and take notice that something is not right. The relationship in which the difficulty is arising becomes complicated, not easy and fluid as it once was. We no longer take things at face value, but rather spend greater time and energy to interpret what things mean. As our communication becomes more difficult, we find it ... See more
John Paul Lederach • Conflict Transformation
Six Steps to Productive Conflict
Key takeaways:
• Productive conflict involves focusing on the issue, not the person.
• Communicate openly and honestly about feelings.
• Conflict is not always bad and differences should be welcomed.
• Important steps to productive conflict include seeking common ground, active listening, and problem-solving techniques.
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... See moreBecause You Need to Know Podcast ™ • Productive Conflict With Frank DeDominicis and DiSC Segment 3 of 3
Though we may have our own wishes for how the conflict is resolved—especially if the conflict is between family, friends, or co-workers—we need to remember that we are not here to accomplish our own goals. The mediator’s role is to create an environment in which the parties can connect, express their needs, understand each other’s needs, and arrive
... See moreMarshall B. Rosenberg • Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
The mediator’s role is to create an environment in which the parties can connect, express their needs, understand each other’s needs, and arrive at strategies to meet those needs.