Using LLMs to support online communities

A much better way of thinking about them is as a technology that allows humans to access information from many other humans and use that information to make decisions.

Because if you strip LLMs to their essence, they are just a much better way of using statistics to aggregate human intelligence and connect everything we’ve all done together to get more use out of it.

A very common trope is to treat LLMs as if they were intelligent agents going out in the world and doing things. That’s just a category mistake. A much better way of thinking about them is as a technology that allows humans to access information from many other humans and use that information to make decisions. We have been doing this for as long a... See more

Beyond collecting and storing information, new tools for thought allow users to resurface, connect, and generate knowledge. Whether visual or textual, this new breed of tools encourage users to link their ideas together, find interesting patterns, and create original content based on their research.

Key unlock: LLMs will be able to take into account vast amounts of relevant information and offer more personalized, tailored, and useful outputs.