Usability Metrics
UX метрики
This document provides metrics for measuring the usability of a product, including effectiveness, efficiency, satisfaction, and overall usability, with specific metrics for different user scenarios and tasks.
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For practical tips on collecting metrics in usability tests, see A Practical Guide to Measuring Usability (Sauro, 2010) and Measuring the User Experience (Tullis and Albert, 2008).
Jeff Sauro • Quantifying the User Experience: Practical Statistics for User Research
A combined usability metric can be treated just like any other metric and can be used advantageously as a component of executive dashboards or for determining statistical significance between products
Jeff Sauro • Quantifying the User Experience: Practical Statistics for User Research
Existing data rarely tells the story the design leaders need to tell. These metrics measure, at best, outputs
These UX metrics show activity in the design. They may occasionally show improvements in a few business metrics such as sales revenues or onboarding rates. However, the metrics won’t likely show if an improved design actually makes a differe
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