Business fads may come and go, but there will always be a need for such pure voices in the wilderness.

it.The controller’s job is to see that all future surprises are pleasant.

Synergism, a business fad like hula hoops, holds that two and two makes five. Horseshit.Two and two usually makes three, and you know it. Because divisions forced to deal with one another learn to hate with a passion—and find ways to take it out on one another.

PROMISES Keep them. If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised.

Repent, for the Day of Judgment is never far away.

Also, the importance of the idea will be directly proportional to the amount of passionate opposition it stirs up. 2. If everybody drops dead from enthusiasm for your idea, it’s certainly minor and probably wrong.You may be telling them what they want to hear upstairs. And hot new ideas never come from up there.

If they can’t release their spare energies toward your goals, they’ll moonlight for somebody who doesn’t have job descriptions and policy manuals.

All decisions should be made as low as possible in the organization. The Charge of the Light Brigade was ordered by an officer who wasn’t there looking at the territory.

I was honest about the problems, and they motivated themselves to solve them; I couldn’t do that for them.