Understanding Others' Emotions | Lisa Feldman Barrett

A great insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?

good way to answer this question is in terms of your brain’s three operating systems. If you feel worried, tense, pushed on, or helpless, that triggers the avoiding harms system, so you’d be particularly helped by “resource experiences” related to this system, such as protection, safety, relaxation, strength, and agency. Sadness, disappointment, fr

“Do you want to be helped, hugged, or heard?”